there is a reason why their ratings are so low.Īce rental scammers we enjoy scamming people it’s are thing they should be shut down since they are so unethical. read all the bbb complaints online to see how they operate. don’t be fooled by their low rates because they will then add on a range of extra costs also by using pressure tactics and scaring you - it will be very difficult to get a refund after you rent their car. the ace rent a car reps (especially the male rep who was working virtually) was terrible. for example, they make it very difficult to decline their insurance liability coverage and use your own because you will need to provide a copy of your own liability declaration page on the spot! reputable rental car companies don’t make you jump through these hoops -(all you have to do is tell them the name of your own coverage).

avoid renting from them because the company/representatives will cheat you and add in hidden (extra) fees during the signing process and it will be very difficult to remove those fees. AVOID THIS COMPANY LIKE THE PLAGUE, THEY TREAT YOU LIKE THEY TROD IN SOMETHING ON THE STREETĪce rent a car in los angeles should get 0 stars. I arrived to Wroclaw to drop the car off, eventually found the kiosk, when I handed over the keys they asked me where I parked the car, I said yes of course, in car rental returns, to which I was greeted with, you cant park their go and move it! Needless to say I reminded them that I am the customer and that I was not handed the instruction leaflet and map as I didn’t collect my car from Wroclaw, that had absolutely no impact on their demeanor or attitude, they kept going on about me needing to move the car, I politely and firmly told them I wouldn’t.

I asked for a certain type of car knowing I can plug in and go safely and without any stress.

The lady at Poznan airport was very helpful, the car I got was not a VW, had no satnav and I was not able to connect my phone to the car to use my sat nav app on my phone, consequently this made the journeys I had to make difficult and not that safe to be honest.

Ace rental car quebec city airport